(F)requently (A)sked (Q)uestions
How long will it take to receive my order?
Orders ship within 1-3 working days from Manila via Xend or 2Go. A tracking number will be provided to you when your package ships. Packages usually arrive in 4-5 working days. If you need your order on a specific date, please email us at email@example.com before ordering.
What types of payment do you accept?
We accept Direct Bank Deposits, PayPal, and Credit/Debit Card payments (Visa, Mastercard, Diners, UnionPay, JCB, and American Express). PayPal processes all payments, for your safety and security. We do not store your credit card information.
I live outside of the Philippines. Can I still place an order?
Yes, you may! All international orders are shipped via DHL Express. Shipping rates are automatically calculated at checkout. Just please make sure to input your exact shipping address including Postal/Zip codes.
What is your return policy?
Unfortunately, we do not accept returns.
Your information is solely used to process your order and will not be shared with other parties. You will never be contacted with promotions or announcements from our team, unless you opt-in to email updates. For more information please refer to our Terms & Conditions.
I’d like a large quantity of an item; is this possible?
Bulk quantities are available for many items! Write us at firstname.lastname@example.org for more details.
Can I share your images?
You are more than welcome to use The Kitchen Bookstore product photos on your blog. If you do, please link back to thekitchenbookstore.com homepage or the specific product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted.
Should you require high-resolution images for features, write as at email@example.com
My question is not listed. The there a way to contact you?
Write us at firstname.lastname@example.org and we’ll get back to you as soon as possible.